Guest Experience Host — Boutique Hotel

Geronimo Hospitality Group; La Crosse (WI); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Discounts

Paid Time Off

Training & Development

401K

Medical Benefits

24/7 Online Care

Pet Insurance

Job summary

Geronimo Hospitality Group in La Crosse, WI is seeking a friendly Host to warmly greet guests, seat them, and provide attentive service at The Charmant Hotel. You are the first impression guests meet and will help create memorable experiences in a fast-paced hospitality setting.

You will work with front-of-house teams, stay knowledgeable on menus, and maintain a clean, welcoming dining area. The role emphasizes teamwork, strong communication, and a positive attitude to support guests from

Qualifications

• Must be 16 years or older.
• U.S. Work Authorization required.
• Basic math skills to handle seating and payments.
• Strong customer service and oral communication skills.

Responsibilities

• Greet guests, seat them, and provide menus.
• Explain specials and answer questions from patrons.
• Maintain knowledge of menu items and daily specials.
• Assist front-of-house staff as needed and keep menus clean and up to date.
• Provide responsive, friendly service and be the first impression guests meet.
• Coordinate with managers for coworker or guest issues and follow policies.

Skills

Guest service

Interpersonal skills

Communication

Attention to detail

Organizational skills

Team player

Phone etiquette

Flexible / multitask

Job description

Geronimo Hospitality Group in La Crosse, WI is seeking a friendly Host to warmly greet guests, seat them, and provide attentive service at The Charmant Hotel. You are the first impression guests meet and will help create memorable experiences in a fast-paced hospitality setting.

You will work with front-of-house teams, stay knowledgeable on menus, and maintain a clean, welcoming dining area. The role emphasizes teamwork, strong communication, and a positive attitude to support guests from