Guest Experience Host: Bar, Breakfast & Front Desk

The Inn at Stonecliffe; Town of Amherst (NY); On-site; USD 23,000 - 26,000; Full time

Job summary

Schulte Hospitality Group is seeking a dynamic Gallery Host to join our team. The role includes preparing front desk tasks, serving guests, and cross-training at the front desk to assist with reservations and guest requests.

We offer a supportive, employee-focused workplace with opportunities for growth, a strong benefits program, and a commitment to hospitality excellence across our portfolio of 200+ locations. This is a full-time position with competitive wages.

Qualifications

• Minimum of one year in Front Desk Operations.
• High School education required.
• Strong written and verbal communication skills.

Responsibilities

• Greets guests with personal recognition and friendly service.
• Check-in and check-out guests; manage reservations and guest requests.
• Answer phone calls promptly and assist or transfer as needed.
• Handle cash, balance cash drawer, and process payments.
• Maintain lobby and front desk area in a clean, organized manner.
• Support lobby activation and assist with guest inquiries as needed.
• Follow proper procedures to protect guest PII data.

Skills

Basic computer skills

Verbal & written communication

Guest service excellence

Education

High School diploma

1+ year Front Desk operations

Job description

Schulte Hospitality Group is seeking a dynamic Gallery Host to join our team. The role includes preparing front desk tasks, serving guests, and cross-training at the front desk to assist with reservations and guest requests.

We offer a supportive, employee-focused workplace with opportunities for growth, a strong benefits program, and a commitment to hospitality excellence across our portfolio of 200+ locations. This is a full-time position with competitive wages.