Guest Experience Host

Workstream; Topeka (KS); On-site; USD 25,000 - 35,000; Full time

Job summary

Workstream is seeking a service-oriented individual for a position to ensure a high-quality guest experience in Topeka, Kansas. Responsibilities include greeting, seating, and serving guests, as well as managing guest complaints and maintaining a clean environment. Knowledge of IHOP terminology and compliance with health guidelines is essential. The role involves teamwork and adherence to established SOPs to maintain a professional service level.

Qualifications

• Excellent customer service skills and the ability to handle guest complaints.
• Ability to memorize and apply IHOP terminology, abbreviations, and menu knowledge.
• Knowledge of health, sanitation, and safety guidelines.

Responsibilities

• Provide courteous service to all guests and handle their complaints.
• Comply with service guidelines to ensure a high-quality guest experience.
• Clear and reset tables after guests leave.

Job description

Workstream is seeking a service-oriented individual for a position to ensure a high-quality guest experience in Topeka, Kansas. Responsibilities include greeting, seating, and serving guests, as well as managing guest complaints and maintaining a clean environment. Knowledge of IHOP terminology and compliance with health guidelines is essential. The role involves teamwork and adherence to established SOPs to maintain a professional service level.