Guest Experience Host

Phelan Family Brands / Pinchers; Sarasota (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Phelan Family Brands in Sarasota, FL is seeking an enthusiastic Host/Hostess to warmly welcome guests, seat them promptly, and deliver attentive service throughout the dining experience.

You will manage wait lists, communicate with servers and managers about seating and guest needs, maintain a clean host area, and help create a friendly first impression that encourages guests to return.

Qualifications

• Friendly and guest-focused attitude.
• Strong communication and listening skills.
• Ability to multitask in a fast-paced dining environment.
• Professional appearance and demeanor.

Responsibilities

• Warmly greet and seat guests as they arrive.
• Keep guests informed about wait times and seating options.
• Manage wait lists and communicate with servers to balance seating.
• Observe tables and assist bussers as needed.
• Maintain a clean, organized host stand and dining room entry.
• Answer questions about the menu and restaurant.
• Assist with to-go orders as applicable.
• Thank guests and invite them back.

Skills

Excellent communication

Customer service oriented

Multitasking

Team player

Education

High school diploma or equivalent

Tools

Point of Sale (POS) familiarity

Job description

Phelan Family Brands in Sarasota, FL is seeking an enthusiastic Host/Hostess to warmly welcome guests, seat them promptly, and deliver attentive service throughout the dining experience.

You will manage wait lists, communicate with servers and managers about seating and guest needs, maintain a clean host area, and help create a friendly first impression that encourages guests to return.