Guest Experience Host

Atlas Restaurant Group; Philadelphia (Philadelphia County); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental and Vision insurance

401k Contribution

100% Company paid Life and AD&D

Job summary

Atlas Restaurant Group is seeking a friendly Host to greet guests, manage the wait list, and assist with reservations. You will enter guest names into the computer system, answer phones, and guide guests to their tables while maintaining a clean and organized host stand. Flexibility to work varied shifts, including nights and weekends, is required.

Experience in guest service within hospitality is preferred. A food handler's certification may be required depending on local regulations.

Qualifications

• Guest service experience in hospitality industry is preferred.
• Strong organizational skills with the ability to multitask.
• Excellent customer service skills with a polite and attentive demeanor.

Responsibilities

• Greet guests upon arrival and inform guests of wait times.
• Monitor waiting list and enter guest names into the computer system.
• Answer phones and handle to-go orders.
• Show guests to their table and wish farewell as they leave.
• Rotate seating between sections to ensure even workloads for servers.

Skills

Guest service

Multitasking

Customer service

Communication

Education

Guest service experience preferred

Tools

Toast POS

Restaurant365

OpenTable

Job description

Atlas Restaurant Group is seeking a friendly Host to greet guests, manage the wait list, and assist with reservations. You will enter guest names into the computer system, answer phones, and guide guests to their tables while maintaining a clean and organized host stand. Flexibility to work varied shifts, including nights and weekends, is required.

Experience in guest service within hospitality is preferred. A food handler's certification may be required depending on local regulations.