Guest Experience Host

Harri; Norfolk (VA); On-site; USD 24,000 - 30,000; Full time

Job summary

Denny's in Norfolk, VA seeks a Host/Hostess to greet guests, seat them promptly, and maintain a welcoming dining room. You will respond to guest concerns, take initial beverage orders, and assist teammates to ensure total guest satisfaction.

This role requires strong English communication, reliable attendance, and flexibility to work holidays and weekends. Training on POS and cash handling is provided.

Qualifications

• Must communicate effectively in English, both orally and in writing.
• Must be able to pass all required tests and training for the position.
• Must be able to work in a team environment.
• Meets uniform and grooming standards and maintains them throughout the shift.
• Must be able to work flexible schedule, including holidays, nights, and weekends.
• Must have excellent guest service skills.
• Must be dependable and able to learn basic tasks and follow instructions.
• Must place a value on diversity and show respect for others.

Responsibilities

• Greet guests immediately in a friendly manner and seat them.
• Take initial beverage orders and describe promotions to guests.
• Assist other service personnel to provide total guest satisfaction.
• Handle cash and operate the point of sale system following policy.

Skills

English communication

Guest service

Teamwork

Customer focus

Multitasking

Tools

Point of Sale

Job description

Denny's in Norfolk, VA seeks a Host/Hostess to greet guests, seat them promptly, and maintain a welcoming dining room. You will respond to guest concerns, take initial beverage orders, and assist teammates to ensure total guest satisfaction.

This role requires strong English communication, reliable attendance, and flexibility to work holidays and weekends. Training on POS and cash handling is provided.