Guest Experience Host

Harri; Fredericksburg (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Denny's in Fredericksburg, VA is seeking a friendly Host/Hostess to greet guests, seat them, and coordinate dining room flow. You will welcome customers, manage the waiting list, take initial beverage orders, and assist other team members to ensure a smooth dining experience.

The role requires good English communication, a team spirit, reliable attendance including holidays and weekends, and the ability to handle cash and operate the POS system.

Qualifications

• Must communicate effectively in English, both orally and in writing.
• Able to work in a team and follow instructions.
• Able to work flexible schedule, including holidays, nights, and weekends.
• Must pass all required tests and training requirements for the position.
• Demonstrates guest service skills.
• Health and safety compliance awareness.

Responsibilities

• Greet guests immediately in a friendly manner and seat them.
• Receive payment and handle transactions.
• Assist other team members to provide total guest satisfaction.
• Respond to guest concerns and address complaints promptly.
• Describe promotions and upsell while seating guests; take initial beverage order.
• Maintain cleanliness and organization of the dining area and foyer.

Skills

English communication

Teamwork

Guest service

Flexibility

Cash handling

Tools

POS system

Job description

Denny's in Fredericksburg, VA is seeking a friendly Host/Hostess to greet guests, seat them, and coordinate dining room flow. You will welcome customers, manage the waiting list, take initial beverage orders, and assist other team members to ensure a smooth dining experience.

The role requires good English communication, a team spirit, reliable attendance including holidays and weekends, and the ability to handle cash and operate the POS system.