Guest Experience Host

Omni Hotels & Resorts; ChampionsGate (FL); On-site; USD 22,000 - 34,000; Full time

Job summary

Omni Orlando Resort at ChampionsGate, a four‑diamond property, seeks friendly staff to warmly greet and seat guests in our restaurant and lounge areas. You will inform guests about buffets, daily specials, and menus while maintaining courtesy and efficiency in a fast‑paced environment.

Ideal candidates bring attention to detail, strong teamwork, and a calm, organized approach. Experience in hospitality and hotel operations is valued. This is a full‑time on‑site role at ChampionsGate, FL.

Qualifications

• Strong customer service mindset and ability to greet guests warmly.
• Excellent verbal communication and interpersonal skills.
• Ability to multitask with speed and accuracy in a busy environment.
• Familiar with hotel property and daily dining operations.

Responsibilities

• Answer phone calls
• Seating guests
• Control heavy volume at Restaurant entrance
• Knowledge of hotel property
• Inform the guest about buffets
• Attend to and anticipate guests needs
• Familiarization with menu
• Greeting guests
• Knowledge of daily specials

Skills

Customer service

Team player

Communication

Attention to detail

Tools

OpenTable

Epitome

Job description

Omni Orlando Resort at ChampionsGate, a four‑diamond property, seeks friendly staff to warmly greet and seat guests in our restaurant and lounge areas. You will inform guests about buffets, daily specials, and menus while maintaining courtesy and efficiency in a fast‑paced environment.

Ideal candidates bring attention to detail, strong teamwork, and a calm, organized approach. Experience in hospitality and hotel operations is valued. This is a full‑time on‑site role at ChampionsGate, FL.