Guest Experience Host

Cosm; Atlanta (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Cosm welcomes guests at our venues with a focus on delivering an exceptional hospitality experience. You will greet arriving fans, assist with ticket sales, and help with retail items and scanning tickets.

Our team ensures guests feel welcomed from entry through departure, answering questions and supporting event setup as needed. The role requires strong communication, a friendly demeanor, and the ability to work varied shifts in a fast-paced environment.

Qualifications

• Excellent communication and professional interpersonal skills required.

Responsibilities

• Greet fans and assist with ticket sales.
• Sell and restock retail items and scan tickets.
• Answer questions and resolve guest concerns.
• Guide guests and assist with event setup and break down.
• Follow safety guidelines and maintain a clean, safe environment.
• Maintain friendly, professional interactions with guests and staff.

Skills

Customer service

Communication skills

English fluency

Teamwork

Job description

Cosm welcomes guests at our venues with a focus on delivering an exceptional hospitality experience. You will greet arriving fans, assist with ticket sales, and help with retail items and scanning tickets.

Our team ensures guests feel welcomed from entry through departure, answering questions and supporting event setup as needed. The role requires strong communication, a friendly demeanor, and the ability to work varied shifts in a fast-paced environment.