Guest Experience Guide — Path to Real Estate License

Travel + Leisure Co.; Angels Camp (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life and accident coverage

Disability

Wellness program

Employee Assistance Program

Paid time off

Job summary

Travel + Leisure Co. invites applications for a Tour Guide position in California. You’ll be the first contact for guests, ensuring a welcoming arrival and smooth transition to the licensed Sales team.

The role is non-sales by design, with a clear pathway into licensed real estate sales after licensure. Onboarding emphasizes compliance, customer service excellence, and CRM use. The company offers comprehensive benefits and a structured career path, including pre-licensing education and licensing

Qualifications

• High School Diploma or equivalent required.
• Willingness and ability to obtain a California Real Estate License within six months of hire. Travel + Leisure Co. provides pre-licensing education and subsidizes the licensing process.
• Customer service, hospitality, retail, or other guest-facing experience preferred.
• Experience using computers, tablets, and digital business applications.
• Professional presence with the ability to deliver exceptional hospitality and build positive guest relationships.

Responsibilities

• Welcome guests and owners with a warm, professional, and hospitality-focused experience.
• Verify guest identities and confirm scheduled presentation appointments.
• Maintain accurate guest information and records within the CRM system.
• Prepare presentation areas, including audio/visual equipment and presentation materials.
• Provide general information regarding resort amenities, services, and local attractions.
• Coordinate a seamless handoff to licensed Real Estate Agents for scheduled presentations.
• Complete administrative tasks, required documentation, compliance training, and team meetings.
• Support daily operations and perform additional responsibilities as assigned.

Skills

Customer service

Hospitality

Communication

CRM systems

Teamwork

Education

High School Diploma

Tools

CRM systems

Job description

Travel + Leisure Co. invites applications for a Tour Guide position in California. You’ll be the first contact for guests, ensuring a welcoming arrival and smooth transition to the licensed Sales team.

The role is non-sales by design, with a clear pathway into licensed real estate sales after licensure. Onboarding emphasizes compliance, customer service excellence, and CRM use. The company offers comprehensive benefits and a structured career path, including pre-licensing education and licensing