Guest Experience Greeter & Counter Desk Associate

Lucky Strike Entertainment Corporation; Murrieta (CA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Murrieta, CA is seeking a friendly Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, and ring sales.

This part-time role involves operating the POS and PA systems, guiding guests on basic bowling, and coordinating lanes and equipment while adhering to cash controls.

The job emphasizes excellent telephone etiquette, reliability, and a positive guest experience in a lively entertainment environment.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow cash control procedures
• Notify our mechanics of pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate POS system, central panel, computers, and P/A system

Skills

Telephone etiquette

Guest service

Communication

Teamwork

Education

HS Diploma or equivalent

Tools

POS system

Job description

Lucky Strike Entertainment in Murrieta, CA is seeking a friendly Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, and ring sales.

This part-time role involves operating the POS and PA systems, guiding guests on basic bowling, and coordinating lanes and equipment while adhering to cash controls.

The job emphasizes excellent telephone etiquette, reliability, and a positive guest experience in a lively entertainment environment.