Guest Experience Greeter & Cashier - Flexible Shifts

Marriott Internationa; Indianapolis (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision

Teledoc

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

The Westin Indianapolis, part of Davidson Hospitality Group, is seeking a friendly Greeter/Cashier to join our downtown team in Indianapolis. You will welcome guests, answer inquiries, and handle cashiering duties with accuracy in a fast-paced hotel lobby.

This role emphasizes excellent customer service, teamwork, and brand standards as you assist with check-in/check-out, suggest local attractions, and help ensure a seamless guest experience for every visitor.

Qualifications

• Excellent customer service and communication skills.
• Read, write and speak English fluently.
• High energy and enthusiasm.
• Ability to multitask in a fast-paced environment.
• Experience with cash handling and point-of-sale systems.

Responsibilities

• Greet guests with a warm and friendly demeanor and create a positive first impression.
• Assist guests with inquiries and guest needs throughout their visit.
• Handle cashiering duties accurately and in accordance with procedures.
• Maintain a clean and organized lobby and cashier station.
• Collaborate with other departments to ensure seamless guest experiences.
• Suggest nearby attractions, dining options, and activities.
• Resolve guest issues proactively and professionally.
• Uphold hotel brand standards and contribute to a positive team culture.

Skills

Customer service

Communication

English fluency

High energy

multitask

Attention to detail

Cash handling

Flexible scheduling

Teamwork

Education

High School diploma or equivalent

Job description

The Westin Indianapolis, part of Davidson Hospitality Group, is seeking a friendly Greeter/Cashier to join our downtown team in Indianapolis. You will welcome guests, answer inquiries, and handle cashiering duties with accuracy in a fast-paced hotel lobby.

This role emphasizes excellent customer service, teamwork, and brand standards as you assist with check-in/check-out, suggest local attractions, and help ensure a seamless guest experience for every visitor.