Restaurant Host & Greeter — Create Guest Experiences

Park Hyatt Los Cabos at Cabo del Sol; Chapel Hill (NC); On-site; USD 7,400 - 11,000; Full time

Benefits offered by this job

Discounted room rates for family and F

401K with company match

Tuition Reimbursement

50% discount in Crossroads

20% discount in gift shop

Employee Stock Purchase Plan

Retail discounts (Apple, AT&T, Verizon

Job summary

Hyatt Mexico City is seeking a personable Greeter to welcome guests, escort them to dining areas, present menus and coordinate seating to ensure a smooth and memorable restaurant experience.

The role requires clear communication, the ability to operate in a fast-paced environment, and flexibility to work weekends and holidays. Previous guest-facing experience is valued, and a commitment to high standards will help you thrive in our hospitality team.

Qualifications

• Must clearly communicate Guests' needs to servers, bussers, managers, etc.
• Must hear well in a loud environment in order to respond to guest requests.
• Must be able to walk and stand during entire shift.
• Must be able to reach, bend, stoop and wipe.
• Passion for providing extraordinary service.
• The ability to thrive in a fast-paced environment.
• Must be willing to work a flexible schedule weekend and holidays as needed.

Responsibilities

• Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Answer incoming calls to the restaurant and provide appropriate service
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
• Tend to special Guest needs and requests
• Observant to Guests' needs throughout dining experience to ensure they receive high quality service
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies

Skills

Clear communication

Guest service mindset

Team player

Multitasking

Professional appearance

Positive attitude

Adaptability

Job description

Hyatt Mexico City is seeking a personable Greeter to welcome guests, escort them to dining areas, present menus and coordinate seating to ensure a smooth and memorable restaurant experience.

The role requires clear communication, the ability to operate in a fast-paced environment, and flexibility to work weekends and holidays. Previous guest-facing experience is valued, and a commitment to high standards will help you thrive in our hospitality team.