Guest Experience Greeter

Hyatt Hotels Corporation; Chapel Hill (NC); On-site; USD 5,300 - 9,100; Full time

Benefits offered by this job

Discounted room rates

401K with company match

Tuition reimbursement

Employee discounts

Job summary

Hyatt in Mexico City is seeking a welcoming Restaurant Greeter to warmly greet guests, escort them to dining areas, present menus and set a positive first impression. The role emphasizes friendly, efficient guest interactions in a busy restaurant environment.

You will handle incoming calls, manage guest flow, and respond to special requests while following sanitation and safety standards. Prior host/hostess experience and a passion for service are valued.

Qualifications

• Clear communication with guests and staff
• Ability to hear well in a loud dining environment
• Ability to stand and walk throughout shift
• Physical ability to reach, bend and wipe surfaces
• Passion for delivering extraordinary service

Responsibilities

• Greet incoming and departing guests warmly; escort them to seating, present menus
• Answer phone calls and provide attentive service
• Manage guest flow, provide accurate wait times
• Attend to special guest needs and requests
• Maintain high-quality service by anticipating guest needs throughout dining
• Adhere to sanitation, safety and alcohol policies

Skills

Customer service

Communication

Multitasking

Attention to detail

Job description

Hyatt in Mexico City is seeking a welcoming Restaurant Greeter to warmly greet guests, escort them to dining areas, present menus and set a positive first impression. The role emphasizes friendly, efficient guest interactions in a busy restaurant environment.

You will handle incoming calls, manage guest flow, and respond to special requests while following sanitation and safety standards. Prior host/hostess experience and a passion for service are valued.