Guest Experience Front-End Associate

Food Lion; Pulaski (VA); On-site; USD 24,000 - 38,000; Full time

Job summary

Food Lion in Pulaski, VA is seeking a friendly Front End Associate to deliver fast, accurate service at the register and assist customers with locating items and questions. You will greet customers, scan items, process payments, and keep the front end stocked and tidy.

The role emphasizes teamwork, cash handling procedures, and maintaining a positive shopping experience while upholding Food Lion standards.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier duties and service tasks.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt and group items for bagging.
• Check bottom of cart and areas for items before completing an order.
• Follow correct bagging procedures and handle payments per standard practice.
• Scan items and handle the payment transaction.
• Follow procedures for refunds, price checks and cash handling.

Skills

Customer service

Communication

Cashier operations

Attention to detail

Education

High school diploma or equivalent

Tools

Cash register

Job description

Food Lion in Pulaski, VA is seeking a friendly Front End Associate to deliver fast, accurate service at the register and assist customers with locating items and questions. You will greet customers, scan items, process payments, and keep the front end stocked and tidy.

The role emphasizes teamwork, cash handling procedures, and maintaining a positive shopping experience while upholding Food Lion standards.