Guest Experience Front Desk Specialist

The Rush Funplex; Shawnee (KS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free activity passes for employees

Discounts on guest passes

Employee discounts on food and drinks

Fun, energetic work environment

Growth opportunities

Job summary

The Rush Funplex is seeking Front Desk Attendants to warmly welcome guests, assist with check-ins, and provide excellent guest service at the front desk in Shawnee, KS. You will process payments, explain activities and packages, and help guests with reservations and questions.

Ideal candidates are friendly, organized, and capable of multitasking in a fast-paced environment. Training is provided, and evening/weekend shifts are common.

Qualifications

• Must be at least 16 years old.
• Friendly, outgoing, and positive attitude.
• Strong communication and customer service skills.
• Comfortable handling money and processing transactions.
• Basic computer skills and willingness to learn our systems.
• Ability to multitask and stay organized in a fast-paced environment.
• Dependable, punctual, and able to work well with a team.
• Professional appearance and a welcoming attitude.
• Availability to work evenings, weekends, and holidays is preferred.
• No previous experience required — training is provided!

Responsibilities

• Greet guests with a friendly, welcoming, and positive attitude.
• Assist guests with check-ins, admissions, and activity purchases.
• Process cash, credit card, and other forms of payment accurately.
• Explain attraction options, pricing, packages, and promotions to guests.
• Answer phone calls and respond to guest questions and concerns.
• Assist with birthday party reservations, group bookings, and event check-ins.
• Help guests with wristbands, waivers, and other admission requirements.
• Maintain a clean, organized, and professional front desk area.
• Handle guest concerns and provide helpful solutions when needed.
• Communicate with other departments to ensure smooth daily operations.
• Assist with opening, closing, and other front desk duties as assigned.

Skills

Customer service

Communication

Money handling

Multitasking

Organization

Team player

Professional appearance

Positive attitude

Tools

POS system

Job description

The Rush Funplex is seeking Front Desk Attendants to warmly welcome guests, assist with check-ins, and provide excellent guest service at the front desk in Shawnee, KS. You will process payments, explain activities and packages, and help guests with reservations and questions.

Ideal candidates are friendly, organized, and capable of multitasking in a fast-paced environment. Training is provided, and evening/weekend shifts are common.