Front Desk Attendant

The Rush Funplex; Kansas City (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free activity passes

Guest pass discounts

Food and beverage discounts

Energetic work environment

Growth opportunities

Job summary

The Rush Funplex is seeking friendly, energetic Front Desk Attendants to greet guests, assist with check-ins, and process payments. You will explain activities, handle reservations, and keep the front desk organized in a fast-paced setting.

Strong communication and customer service skills are essential, along with a positive attitude. Training is provided; availability for evenings, weekends, and holidays is preferred. Join a fun, energetic team that creates memorable experiences for guests.

Qualifications

• Friendly, outgoing attitude and strong customer service focus.
• Good communication skills with guests and colleagues.
• Comfortable handling money and processing transactions.
• Basic computer literacy and willingness to learn systems.
• Ability to multitask in a fast-paced environment.
• Dependable, punctual and a team player.
• Professional appearance and welcoming demeanor.
• Evenings, weekends and holidays availability preferred.
• No prior experience required; training provided.

Responsibilities

• Greet guests with a friendly, welcoming attitude.
• Assist guests with check-ins, admissions and activity purchases.
• Process payments accurately (cash, card, etc.).
• Explain attraction options, pricing, packages and promos.
• Answer phone calls and guest questions.
• Assist with party reservations, group bookings and event check-ins.
• Help guests with wristbands and waivers.
• Maintain a clean, organized front desk area.
• Address guest concerns with helpful solutions.
• Communicate with other departments for smooth operations.
• Support opening, closing and other front desk duties.

Skills

Friendly attitude

Excellent communication

Customer service

Money handling

Basic computer skills

Multitasking

Dependable

Team player

Professional appearance

Evenings/weekends/holidays

Training provided

Job description

The Rush Funplex is looking for friendly, energetic, and dependable individuals to join our team as Front Desk Attendants! Our Front Desk Attendants are the first point of contact for our guests and play an important role in creating a welcoming, fun, and memorable experience for everyone who visits.

This position is responsible for greeting guests, assisting with check-ins, processing payments, explaining activities and packages, answering questions, and providing excellent customer service. We are looking for team members who enjoy interacting with people, stay organized in a fast-paced environment, and have a positive attitude.

Job Responsibilities

• Greet guests with a friendly, welcoming, and positive attitude.

• Assist guests with check-ins, admissions, and activity purchases.

• Process cash, credit card, and other forms of payment accurately.

• Explain attraction options, pricing, packages, and promotions to guests.

• Answer phone calls and respond to guest questions and concerns.

• Assist with birthday party reservations, group bookings, and event check-ins.

• Help guests with wristbands, waivers, and other admission requirements.

• Maintain a clean, organized, and professional front desk area.

• Handle guest concerns and provide helpful solutions when needed.

• Communicate with other departments to ensure smooth daily operations.

• Assist with opening, closing, and other front desk duties as assigned.

Qualifications

• Must be at least 16 years old.

• Friendly, outgoing, and positive attitude.

• Strong communication and customer service skills.

• Comfortable handling money and processing transactions.

• Basic computer skills and willingness to learn our systems.

• Ability to multitask and stay organized in a fast-paced environment.

• Dependable, punctual, and able to work well with a team.

• Professional appearance and a welcoming attitude.

• Availability to work evenings, weekends, and holidays is preferred.

• No previous experience required — training is provided!

Employee Benefits

• Free activity passes for employees when off duty.

• Discounts on additional guest passes.

• Employee discounts on food and beverages.

• Fun, energetic work environment.

• Opportunities for growth and advancement within the company.

Join The Rush Funplex team and be the friendly face that welcomes our guests! Help us create an exciting, enjoyable, and unforgettable experience from the moment guests walk through our doors!