Guest Experience Front Desk Attendant – Fun, Fast-Paced Role

SYRACUSE FAMILY FUN CENTER; Kansas City (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free activity passes for employees

Discounts on guest passes

Employee discounts on food and drinks

Fun, energetic work environment

Growth and advancement opportunities

Job summary

The Rush Funplex is seeking friendly Front Desk Attendants to warmly welcome guests and manage check-ins, payments, and inquiries. This role emphasizes customer service in a fast-paced, family-friendly environment.

Responsibilities include processing transactions, explaining options and packages, assisting with birthday party bookings, and coordinating with other departments to ensure smooth daily operations. Training is provided and evenings/weekends may be required.

Qualifications

• Must be at least 16 years old.
• Friendly, outgoing, and positive attitude.
• Strong communication and customer service skills.
• Comfortable handling money and processing transactions.
• Basic computer skills and willingness to learn our systems.
• Ability to multitask and stay organized in a fast-paced environment.
• Dependable, punctual, and able to work well with a team.
• Professional appearance and a welcoming attitude.
• Availability to work evenings, weekends, and holidays is preferred.
• No previous experience required — training is provided!

Responsibilities

• Greet guests with a friendly, welcoming, and positive attitude.
• Assist guests with check-ins, admissions, and activity purchases.
• Process cash, credit card, and other forms of payment accurately.
• Explain attraction options, pricing, packages, and promotions to guests.
• Answer phone calls and respond to guest questions and concerns.
• Assist with birthday party reservations, group bookings, and event check-ins.
• Help guests with wristbands, waivers, and other admission requirements.
• Maintain a clean, organized, and professional front desk area.
• Handle guest concerns and provide helpful solutions when needed.
• Communicate with other departments to ensure smooth daily operations.
• Assist with opening, closing, and other front desk duties as assigned.

Skills

Customer service

Communication

Cash handling

Multitasking

Team player

Professional appearance

Positive attitude

Evening/weekend availability

Job description

The Rush Funplex is seeking friendly Front Desk Attendants to warmly welcome guests and manage check-ins, payments, and inquiries. This role emphasizes customer service in a fast-paced, family-friendly environment.

Responsibilities include processing transactions, explaining options and packages, assisting with birthday party bookings, and coordinating with other departments to ensure smooth daily operations. Training is provided and evenings/weekends may be required.