Guest Experience Ambassador - Front Desk

The Rush Funplex; Orem (UT); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free activity passes for employees

Discounts on guest passes

Employee discounts on food and drinks

Fun, energetic work environment

Growth opportunities

Job summary

The Rush Funplex in Utah is seeking friendly, energetic Front Desk Attendants to greet guests, assist with check-ins, process payments, and explain activities and packages. You will answer questions, handle reservations, and maintain a welcoming front desk area.

No previous experience is required — training is provided. This role emphasizes strong customer service, clear communication, and the ability to multitask in a fast-paced environment with flexible evenings and weekend availability.

Qualifications

• Must be at least 16 years old.
• No prior experience required — training provided.
• Friendly, outgoing, and positive attitude.
• Strong communication and customer service skills.
• Comfortable handling money and processing transactions.
• Basic computer skills and willingness to learn our systems.

Responsibilities

• Greet guests with a friendly, welcoming attitude.
• Assist guests with check-ins, admissions, and activity purchases.
• Process cash, credit card, and other forms of payment accurately.
• Explain attraction options, pricing, packages, and promotions to guests.
• Answer phone calls and respond to guest questions and concerns.
• Assist with birthday party reservations, group bookings, and event check-ins.
• Help guests with wristbands, waivers, and other admission requirements.
• Maintain a clean, organized, and professional front desk area.
• Handle guest concerns and provide helpful solutions when needed.
• Communicate with other departments to ensure smooth daily operations.
• Assist with opening, closing, and other front desk duties as assigned.

Skills

Friendly demeanor

Strong communication

Cash handling

Customer service

Basic computer skills

Multitasking

Punctuality

Team player

Professional appearance

Evenings/weekends availability

Job description

The Rush Funplex in Utah is seeking friendly, energetic Front Desk Attendants to greet guests, assist with check-ins, process payments, and explain activities and packages. You will answer questions, handle reservations, and maintain a welcoming front desk area.

No previous experience is required — training is provided. This role emphasizes strong customer service, clear communication, and the ability to multitask in a fast-paced environment with flexible evenings and weekend availability.