Front Desk & Guest Experience Associate — Free Passes

The Rush Funplex; Kansas City (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free activity passes

Guest pass discounts

Food and beverage discounts

Energetic work environment

Growth opportunities

Job summary

The Rush Funplex is seeking friendly, energetic Front Desk Attendants to greet guests, assist with check-ins, and process payments. You will explain activities, handle reservations, and keep the front desk organized in a fast-paced setting.

Strong communication and customer service skills are essential, along with a positive attitude. Training is provided; availability for evenings, weekends, and holidays is preferred. Join a fun, energetic team that creates memorable experiences for guests.

Qualifications

• Friendly, outgoing attitude and strong customer service focus.
• Good communication skills with guests and colleagues.
• Comfortable handling money and processing transactions.
• Basic computer literacy and willingness to learn systems.
• Ability to multitask in a fast-paced environment.
• Dependable, punctual and a team player.
• Professional appearance and welcoming demeanor.
• Evenings, weekends and holidays availability preferred.
• No prior experience required; training provided.

Responsibilities

• Greet guests with a friendly, welcoming attitude.
• Assist guests with check-ins, admissions and activity purchases.
• Process payments accurately (cash, card, etc.).
• Explain attraction options, pricing, packages and promos.
• Answer phone calls and guest questions.
• Assist with party reservations, group bookings and event check-ins.
• Help guests with wristbands and waivers.
• Maintain a clean, organized front desk area.
• Address guest concerns with helpful solutions.
• Communicate with other departments for smooth operations.
• Support opening, closing and other front desk duties.

Skills

Friendly attitude

Excellent communication

Customer service

Money handling

Basic computer skills

Multitasking

Dependable

Team player

Professional appearance

Evenings/weekends/holidays

Training provided

Job description

The Rush Funplex is seeking friendly, energetic Front Desk Attendants to greet guests, assist with check-ins, and process payments. You will explain activities, handle reservations, and keep the front desk organized in a fast-paced setting.

Strong communication and customer service skills are essential, along with a positive attitude. Training is provided; availability for evenings, weekends, and holidays is preferred. Join a fun, energetic team that creates memorable experiences for guests.