Front Desk Specialist – Patient Experience

Life Care Centers of America; Auburn (MA); On-site; USD 32,000 - 44,000; Full time

Job summary

Life Care Centers of America is seeking a Receptionist to provide clerical support and greet visitors, in person or by phone, in accordance with laws and Life Care standards.

The role requires a high school diploma or equivalent, and preferred experience in a clerical role or a secretarial program. Proficiency with Word, Excel, and email is expected, as well as strong communication and teamwork skills.

Qualifications

• High school diploma or equivalent is required.
• Secretarial science program from an accredited college or university OR a minimum of six (6) months experience in a clerical role.

Responsibilities

• Serve as the first point of contact for guests and visitors in person and by phone in a friendly, professional manner.
• Operate the facility phone and paging system effectively.
• Provide excellent customer service and maintain a positive attitude toward patients.
• Assist in the evacuation of patients.
• Demonstrate dependable, regular attendance.
• Communicate and function on an interdisciplinary team.
• Read, write, speak, and understand English.

Skills

Microsoft Word

Microsoft Excel

Email

Independent decision making

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Email

Job description

Life Care Centers of America is seeking a Receptionist to provide clerical support and greet visitors, in person or by phone, in accordance with laws and Life Care standards.

The role requires a high school diploma or equivalent, and preferred experience in a clerical role or a secretarial program. Proficiency with Word, Excel, and email is expected, as well as strong communication and teamwork skills.