Senior Living Receptionist — Guest Experience & Admin

Senior living; Portland (OR); On-site; USD 34,000 - 42,000; Full time

Job summary

Sinceri Senior Living in Portland, OR is seeking a friendly receptionist to support the Administrator, Office Manager, Director of Nursing and Activity Director. You will answer phones, assist residents, families and visitors, and help ensure smooth daily operations.

Ideal candidates have a high school diploma, strong organizational skills, and experience in reception or customer service. Proficiency with Microsoft Office and the ability to work well in a team are preferred.

Qualifications

• High school diploma or equivalent.
• Desire and willingness to learn new systems.
• Prior work in reception or customer service preferred.
• Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information.
• Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility.
• Knowledgeable on the computer and able to operate Microsoft Office.
• Ability to represent the facility in a positive and professional manner.
• Must be able to work effectively in an individual or team setting.

Responsibilities

• Answering the phones and referring to the appropriate department or person.
• Greet residents, families, guests, and staff in a courteous and professional manner.
• Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries.
• General office duties including typing, filing, distribution of mail and other duties as assigned.
• Guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty, if needed.
• Follow Marketing guidelines for phone inquiries and guided tours.
• Accept rental payments and issue receipt if requested.

Skills

Customer service

Organizational skills

Reading & writing

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Why You Should Work With Us:

As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work ® for our 7th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.

Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you!

Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.Minors must be at least 16 years of age to be employed by Sinceri Senior Living.Candidates submitted by unsolicited 3rd party recruiters will not be considered.

Workdays: Thursday thru Monday

Purpose:

Responsible for providing assistance to the Administrator, Office Manager, Director of Nursing and Activity Director, as well as answering phones and assisting residents, family members and potential clients as needed.

Minimum Eligibility Requirements:

• High school diploma or equivalent.
• A desire and willingness to learn new systems.
• Prior work in reception or customer service preferred.
• Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information.
• Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility.
• Knowledgeable on the computer and able to operate Microsoft Office.
• Ability to represent the facility in a positive and professional manner.
• Must be able to work effectively in an individual or team setting.
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.

Essential Functions:

• Answering the phones and referring to the appropriate department or person.
• Greet residents, families, guests, and staff in a courteous and professional manner.
• Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries.
• General office duties including typing, filing, distribution of mail and other duties as assigned.
• Guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty, if needed.
• Follow Marketing guidelines for phone inquiries and guided tours.
• Accept rental payments and issue receipt if requested.