Guest Experience Front Desk Concierge

Monarch Casino Resort Spa - Black Hawk; Black Hawk (CO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Education reimbursement

Company-matched 401k

Paid time off

Job summary

Monarch Casino Resort Spa - Black Hawk seeks a dedicated team member to provide exceptional guest services in a warm and inviting atmosphere. Responsibilities include guest check-ins and providing necessary assistance, ensuring that every interaction is memorable and tailored to foster a sense of belonging.

Ideal candidates will have a high school diploma, communication skills, and the ability to work in a team. Benefits include enhanced health insurance, tuition reimbursement, and paid time off.

Qualifications

• Previous hotel/resort experience preferred.
• Must be friendly and approachable.
• Ability to work well with others and alone.

Responsibilities

• Extend a warm welcome to all guests.
• Manage guest check-ins and check-outs efficiently.
• Address guest concerns and feedback.

Skills

Communication skills

Team-oriented

Approachable

Education

High School Diploma

Job description

Monarch Casino Resort Spa - Black Hawk seeks a dedicated team member to provide exceptional guest services in a warm and inviting atmosphere. Responsibilities include guest check-ins and providing necessary assistance, ensuring that every interaction is memorable and tailored to foster a sense of belonging.

Ideal candidates will have a high school diploma, communication skills, and the ability to work in a team. Benefits include enhanced health insurance, tuition reimbursement, and paid time off.