Guest Experience Front Desk Clerk

Equity LifeStyle Properties, Inc.; Deerfield Beach (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) employer match

Paid vacations

Paid holidays

Sick time

Job summary

Equity Lifestyle Properties, Inc. in Deerfield Beach, FL is seeking a Front Desk Clerk to provide outstanding service to guests and residents on a Saturday through Wednesday schedule.

You will handle information requests, process payments, run reports, and coordinate with the Property Manager to resolve inquiries promptly. The role emphasizes customer satisfaction and professional communication in a resort-style community environment.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organizational skills

Computer literacy

Education

High school diploma or equivalent

Job description

Equity Lifestyle Properties, Inc. in Deerfield Beach, FL is seeking a Front Desk Clerk to provide outstanding service to guests and residents on a Saturday through Wednesday schedule.

You will handle information requests, process payments, run reports, and coordinate with the Property Manager to resolve inquiries promptly. The role emphasizes customer satisfaction and professional communication in a resort-style community environment.