Guest Experience Front Desk Associate

Serenity Healthcare; Ponte Vedra Beach (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

PTO and holidays

Health insurance

Dental & vision coverage

401(k) plan

Referral rewards

Career growth opportunities

Job summary

Serenity Healthcare in Florida is seeking a Front Desk Receptionist to be the welcoming first impression for visitors and callers. You will check people in, answer calls, and keep the front desk organized and calm.

No prior industry experience is required; we provide training. Expect a 3-day workweek (13-hour shifts), with growth opportunities and a focus on delivering outstanding service and privacy.

Qualifications

• 1+ year of experience in fast-paced, service-oriented roles.
• High School Diploma or GED.
• Calm energy, attention to detail, and a strong team spirit.
• Ability to multitask and stay organized in a busy environment.
• Comfortable using digital tools like email, scheduling systems, and databases.
• Strong sense of privacy and confidentiality (or willingness to learn).

Responsibilities

• Greet visitors and guests with warmth and professionalism
• Update and verify visitor information with every interaction
• Assist with forms and answer general questions
• Build rapport with visitors - remembering their names, stories, and preferences
• Maintain a clean, calm, and welcoming front area
• Use scheduling software and office tech efficiently
• Help out wherever needed - we're a collaborative team

Skills

Calm energy

Attention to detail

Team spirit

Multitasking

Communication skills

Education

High School Diploma or GED

Tools

Scheduling software

Office databases

Job description

Serenity Healthcare in Florida is seeking a Front Desk Receptionist to be the welcoming first impression for visitors and callers. You will check people in, answer calls, and keep the front desk organized and calm.

No prior industry experience is required; we provide training. Expect a 3-day workweek (13-hour shifts), with growth opportunities and a focus on delivering outstanding service and privacy.