Guest Experience Front Desk Associate

Highgate; Colorado Springs (CO); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Supplemental benefits

401k retirement plan

Job summary

Highgate Hotels in Colorado Springs is seeking a Front Office Agent to deliver attentive, courteous service during check-in, stay and checkout while maximizing occupancy. Pay rate is $16.35 per hour.

Location is La Quinta Colorado Springs – South/Airport, 2750 Geyser Drive, Colorado Springs, CO 80906. Benefits include medical, dental, vision, supplemental plans and a 401k; full-time and part-time staff may qualify.

Qualifications

• College coursework in related field is helpful.
• High School diploma or equivalent is required.
• Computer experience is required.
• Customer service experience is preferred.

Responsibilities

• Answer inquiries from guests regarding restaurants, transportation and entertainment.
• Handle check-ins and checkouts in a friendly, efficient manner.
• Balance and prepare paperwork for shift close.
• Maintain promotions and guest programs.
• Be familiar with rates, packages and promotions.

Skills

Customer service

Communication

Multitasking

Computer skills

Guest service

Education

High School diploma or equivalent

Tools

Front desk software

Job description

Highgate Hotels in Colorado Springs is seeking a Front Office Agent to deliver attentive, courteous service during check-in, stay and checkout while maximizing occupancy. Pay rate is $16.35 per hour.

Location is La Quinta Colorado Springs – South/Airport, 2750 Geyser Drive, Colorado Springs, CO 80906. Benefits include medical, dental, vision, supplemental plans and a 401k; full-time and part-time staff may qualify.