Guest Experience & Front Desk Associate

Avalonvi; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Avalonvi is seeking a professional Front Office Assistant to support daily operations, engage customers, and assist with sales opportunities. The role suits those who enjoy interacting with people, staying organized, and contributing to a welcoming, results-focused environment.

Ideal candidates will have strong communication skills, be reliable, and capable of managing multiple tasks in a fast-paced setting. Prior experience in customer service or retail is helpful but not required.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional, friendly, and customer-focused personality.
• Confident interacting with customers and visitors.
• Goal-oriented and willing to learn sales skills.
• Excellent organizational and multitasking abilities.
• Reliable, adaptable, and detail-oriented.
• Previous experience in sales, customer service, hospitality, retail, or office support is a plus but not required.

Responsibilities

• Welcome customers, visitors, and clients in a friendly and professional manner.
• Provide information about products and services to interested customers.
• Identify customer needs and connect them with appropriate solutions.
• Support customer engagement and promotional activities.
• Assist with sales opportunities generated through customer interactions.
• Assist with scheduling, customer records, and routine administrative tasks.
• Maintain an organized and welcoming front office environment.
• Support promotional materials and customer information.
• Collaborate with team members to achieve customer engagement and sales goals.

Skills

Communication skills

Interpersonal skills

Customer-focused

Organizational skills

Multitasking

Detail-oriented

Education

High school diploma or equivalent

Job description

Avalonvi is seeking a professional Front Office Assistant to support daily operations, engage customers, and assist with sales opportunities. The role suits those who enjoy interacting with people, staying organized, and contributing to a welcoming, results-focused environment.

Ideal candidates will have strong communication skills, be reliable, and capable of managing multiple tasks in a fast-paced setting. Prior experience in customer service or retail is helpful but not required.