Guest Experience Front Desk Agent

Loews Hotels & Co; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive health & wellness benefits

Paid Sick Days, Vacation, and Holidays

Tuition Reimbursement

Team Member Hotel Rates

Pet Insurance

Job summary

Loews Hotels & Co is seeking a Front Office Agent for their Atlanta location. The role requires exceptional guest service skills and a proactive demeanor to enhance guest experiences. Candidates should have at least one year of hotel experience and be familiar with Property Management Systems like Opera. The position offers competitive health benefits, 401(k) matching, and opportunities for training and development. Join a culture of diversity and inclusion at Loews Hotels & Co.

Qualifications

• Minimum of one year of guest service experience in hotel hospitality preferred.
• Ability to stand and walk for long periods of time required.
• Availability to work weekends, evenings, and holidays as necessary.

Responsibilities

• Greets and registers guests in a friendly and efficient manner.
• Handles check-out and cash handling activities.
• Provides detailed information about local attractions and hotel facilities.

Skills

Friendly demeanor

Excellent communication skills

Proactive attitude

Ability to handle multiple tasks

Tools

Opera System

Job description

Loews Hotels & Co is seeking a Front Office Agent for their Atlanta location. The role requires exceptional guest service skills and a proactive demeanor to enhance guest experiences. Candidates should have at least one year of hotel experience and be familiar with Property Management Systems like Opera. The position offers competitive health benefits, 401(k) matching, and opportunities for training and development. Join a culture of diversity and inclusion at Loews Hotels & Co.