Front Desk Agent — Create Memorable Guest Experiences

Loews Hotels & Co; New York (NY); On-site; USD 35,209 - 50,146; Full time

Benefits offered by this job

Competitive health & wellness benefits

Paid Sick Days and Vacation

Tuition Reimbursement

Team Member Hotel Rates

Job summary

Loews Hotels & Co is hiring a Front Office Agent at Loews Regency New York Hotel, located in midtown Manhattan. The role involves creating memorable guest experiences while ensuring professionalism at the Front Desk.

The ideal candidate should have a passion for hospitality, strong communication skills, and the ability to work in a fast-paced environment. This position offers competitive benefits, including health and wellness options, vacation, and tuition reimbursement.

Qualifications

• Minimum of one (1) year guest service experience in hotel hospitality preferred.
• Ability to stand and walk for long periods of time required.
• Ability to work weekends, evenings, holidays as necessary/required.

Responsibilities

• Greet and register guests with warmth and professionalism.
• Assign rooms that meet guest preferences and special requests.
• Promote hotel services and local attractions.

Skills

Guest Experience Champion

Clear Communicator

Proactive Problem Solver

Detail-Oriented Professional

Tools

Property Management System

Opera System

Job description

Loews Hotels & Co is hiring a Front Office Agent at Loews Regency New York Hotel, located in midtown Manhattan. The role involves creating memorable guest experiences while ensuring professionalism at the Front Desk.

The ideal candidate should have a passion for hospitality, strong communication skills, and the ability to work in a fast-paced environment. This position offers competitive benefits, including health and wellness options, vacation, and tuition reimbursement.