Guest Experience Food Service Associate

SSA Group; Wichita (KS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

On-Demand Pay Program

Meal Plan & Employee Discounts

401(k) program with company match

Bereavement Leave

Holiday pay 1.5×

Paid sick leave

Job summary

SSA Group is seeking a Food Service Associate to support front-of-house and kitchen prep, ensuring warm guest experiences across locations. You will handle daily service standards, safety, and sanitation while participating in feedback loops with supervisors to improve quality.

The role emphasizes teamwork, flexibility, and welcoming interactions with guests. The position requires strong interpersonal skills, reliability, and the ability to work varied hours, including nights and weekends.

Qualifications

• Strong interpersonal and communication skills.
• Exceptional problem solving/decision making capabilities.
• Ability to stay flexible in a fast-paced environment.
• Team player who is personable, professional, upbeat and energetic.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for guests and clients.
• Assist restaurant prep for daily operations (FOH and line).
• Meet daily service, safety, quality, availability, and merchandising standards.
• Maintain sanitation, hygiene, and safe work environment; follow SSA policies.
• Support daily prep and item lists; assist in other operating areas as needed.
• Respond promptly to guest feedback and report to supervisor to mitigate issues.
• Keep updated on menu items, prices, and specials.

Skills

Interpersonal skills

Communication

Problem solving

Team player

Job description

SSA Group is seeking a Food Service Associate to support front-of-house and kitchen prep, ensuring warm guest experiences across locations. You will handle daily service standards, safety, and sanitation while participating in feedback loops with supervisors to improve quality.

The role emphasizes teamwork, flexibility, and welcoming interactions with guests. The position requires strong interpersonal skills, reliability, and the ability to work varied hours, including nights and weekends.