Guest-Focused Food Service Associate – Fast-Paced Team Player

SSA Consulting Group; Royal Oak (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Meal Plan

Employee Discounts

401(k) with 15% company match

Bereavement Leave (up to 8 hours)

Holiday pay 1.5× for holidays

Paid sick leave per state/local laws

On-Demand Pay Program

Job summary

SSA Group, LLC, is seeking a Food Service Associate in Michigan to deliver warm, welcoming experiences and support daily restaurant operations. The role emphasizes safety, hygiene, and guest service while adhering to SSA Group policies.

The position requires flexibility to work varied hours, including nights and weekends, and a strong focus on teamwork and customer satisfaction to uphold brand standards across locations.

Qualifications

• Strong interpersonal and communication skills.
• Exceptional problem solving/decision making skills with ability to stay organized.
• Demonstrates ability to remain flexible in a fast-paced environment.
• Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for every guest and client.
• Support restaurant prep (FOH and line) for daily operations.
• Meet daily quick service, food service, safety and quality, availability, merchandising and guest service standards.
• Participate in safety logs including food temperatures, rotation and waste as necessary.
• Maintain proper uniform, hygiene, hand-washing and glove use with self.
• Maintain a SSAfe work environment by abiding to all SSAFETY rules.
• Assist with daily prep and item lists as assigned.
• Support operation in assigned role and assist where needed.
• Respond to guest and client feedback to prevent recurrence of issues.
• Communicate issues to Restaurant Supervisor or Food Operations Manager.

Skills

Interpersonal skills

Communication

Team player

Problem solving

Adaptability

Physical stamina

Job description

SSA Group, LLC, is seeking a Food Service Associate in Michigan to deliver warm, welcoming experiences and support daily restaurant operations. The role emphasizes safety, hygiene, and guest service while adhering to SSA Group policies.

The position requires flexibility to work varied hours, including nights and weekends, and a strong focus on teamwork and customer satisfaction to uphold brand standards across locations.