Guest Experience & Food Service Associate

wawa; White Haven (Luzerne County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

401(k) + matching

ESOP (Employee Stock Ownership Plan)

Store discounts

Paid time off

Education Assistance Program

Parental leave

Job summary

Wawa is hiring a Customer Service Associate to greet customers, prepare food and beverages, and operate the register at our store. The role emphasizes friendly service and a clean, well-stocked, inviting store environment.

As a CSA, you will handle payments, assist with fuel and gift cards, and maintain safety and housekeeping standards. The position offers inclusive benefits and flexible scheduling to fit team needs.

Qualifications

• Excellent communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to meet their needs quickly and courteously.
• Prepare food items such as breakfast items, built-to-order sandwiches, beverages, and pizzas; keep coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
• Ensure stores are well-stocked and shelves are fresh, full, and inviting.
• Help keep stores clean and safe by following policy and guidelines.
• Complete housekeeping duties including cleaning, dusting, sweeping, mopping, and trash removal.

Skills

Communication

Customer service

Team player

Education

16+ years old

Job description

Wawa is hiring a Customer Service Associate to greet customers, prepare food and beverages, and operate the register at our store. The role emphasizes friendly service and a clean, well-stocked, inviting store environment.

As a CSA, you will handle payments, assist with fuel and gift cards, and maintain safety and housekeeping standards. The position offers inclusive benefits and flexible scheduling to fit team needs.