Guest Experience & Food Service Associate

Puttshack; Pittsburgh (Allegheny County); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Dental/Vision

401(k) matching

Life Insurance

PTO

Discounts - mini golf & meals

Job summary

Puttshack in Pittsburgh is seeking a Server Assistant to help deliver an elevated guest experience on the floor. You will transport food and drinks, assist the service team, and ensure timely service while keeping tables and golf courses clean.

The venue operates seven days a week from 11am to 1am with flexible, variable schedules, typically 15–30 hours per week. This role offers base pay plus tips, with additional benefits and a supportive, fun environment.

Qualifications

• Must be 18+ years old to apply.
• Prior hospitality or food/beverage experience.
• High emotional intelligence and self-awareness.
• High standards of guest satisfaction.
• Ability to obtain required licenses and certifications for your location.
• Experience safely and effectively transporting food and beverages.
• Sense of urgency and ability to multitask calmly and effectively in a busy environment.
• Safely and effectively communicate in order to perform and follow job requirements in written and spoken directions.

Responsibilities

• Bring your 'A' Game each and every day.
• Anticipate guests’ needs and ensure overall experience exceeds expectations
• Greet guests with a warm welcome and sincere smile
• Assist service team with all food and beverage service
• Deliver food and drinks to guests in the dining room, bar, and golf courses following steps of service
• Clean and transport dirty dishes to tray or dish room
• Quickly and efficiently clean, sanitize, and reset tables
• Stock and maintain supplies at service stations
• Understand and follow food allergy procedures and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Take direction and be a team player
• Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook
• Other projects or duties as assigned, including but not limited to side-work, opening, and closing duties.

Skills

Hospitality experience

Emotional intelligence

Guest satisfaction

Multitasking

Communication

Licenses/certifications

Food & beverage transport

Job description

Puttshack in Pittsburgh is seeking a Server Assistant to help deliver an elevated guest experience on the floor. You will transport food and drinks, assist the service team, and ensure timely service while keeping tables and golf courses clean.

The venue operates seven days a week from 11am to 1am with flexible, variable schedules, typically 15–30 hours per week. This role offers base pay plus tips, with additional benefits and a supportive, fun environment.