Guest-Focused Food Service Associate

SSA Consulting Group; Oklahoma City (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

On-Demand Pay Program

Meal Plan & Employee Discounts

401(k) plan with 15% match

Tuition Discount

Job summary

SSA Group is seeking a Food Service Associate in the United States. The role supports restaurant prep, ensures safety and quality standards, and provides warm, welcoming guest experiences as part of the 452 Hospitality program.

The candidate will work with the Food Service Supervisor and Operations Manager, adheres to SSAFETY rules, and maintains a clean work environment. Ideal candidates will have strong interpersonal skills, be team players, and handle the fast-paced nature of daily operations

Qualifications

• Strong interpersonal and communication skills.
• Demonstrates the ability to remain flexible in a fast-paced environment.
• Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.

Responsibilities

• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
• Supports restaurant prep (FOH and line) for daily operation.
• Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.
• Participates in safety logs including food temperatures, rotation and waste as necessary.
• Ensures proper uniform, hygiene, hand-washing and glove use with self.
• Maintains a SSAfe work environment by abiding to all SSAFETY rules.
• Follows through daily prep and items lists, as assigned.
• Actively helps to support operation in assigned role, supporting holes as necessary.
• Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence.
• Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.
• Remains knowledgeable of all menu items, prices and specials for sharing with guests.
• Perform other tasks as deemed necessary.
• Maintains a clean, safe and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedures.
• Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.

Skills

Interpersonal skills

Communication skills

Team player

Flexibility

Job description

SSA Group is seeking a Food Service Associate in the United States. The role supports restaurant prep, ensures safety and quality standards, and provides warm, welcoming guest experiences as part of the 452 Hospitality program.

The candidate will work with the Food Service Supervisor and Operations Manager, adheres to SSAFETY rules, and maintains a clean work environment. Ideal candidates will have strong interpersonal skills, be team players, and handle the fast-paced nature of daily operations