Guest Experience & Food Operations Lead

RoShay Services; Kearney (NE); On-site; USD 52,000 - 76,000; Full time

Job summary

RoShay Services is seeking a Food Operations Manager to oversee on-site food service operations at a client site in the accommodation and food services sector. You will lead frontline teams to ensure guest satisfaction, manage production and inventory, and drive cost control while upholding safety and quality standards.

The role focuses on menu execution, operational consistency, and continuous improvement, collaborating with client stakeholders and internal leadership to prioritize initiatives

Qualifications

• Proven leadership and team management experience.
• Experience managing production and inventory.
• Knowledge of food cost control, quality assurance, and safety practices.
• Analytical mindset with a continuous improvement approach.
• Excellent stakeholder communication and service orientation.

Responsibilities

• Lead daily food service operations on-site.
• Manage frontline teams to deliver exceptional guest/visitor service.
• Ensure compliance with quality, safety, and cleanliness standards.
• Oversee food production, inventory control, and food cost management.
• Support menu execution and maintain operational consistency.
• Analyze operational results and implement improvements to drive efficiency.
• Partner with client stakeholders and internal leadership to align priorities.
• Promote a culture of diversity, inclusion, and employee development.

Skills

Leadership

Team management

Operational focus

Job description

RoShay Services is seeking a Food Operations Manager to oversee on-site food service operations at a client site in the accommodation and food services sector. You will lead frontline teams to ensure guest satisfaction, manage production and inventory, and drive cost control while upholding safety and quality standards.

The role focuses on menu execution, operational consistency, and continuous improvement, collaborating with client stakeholders and internal leadership to prioritize initiatives