Guest Experience Food & Beverage Runner

Puttshack Career Center; Philadelphia (Philadelphia County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Health/dental/vision coverage

401(k) matching

Life Insurance

PTO

Associate discounts - FREE mini golf &

50% off meals

Job summary

Puttshack USA is seeking a Server Assistant to support the floor operation, delivering food and drinks, cleaning and resetting tables and courses, and assisting the service team to exceed guest expectations.

The role offers flexible, variable hours (typically 15–30 hours per week), open 7 days, with base wage plus tips; benefits include health, dental, vision, PTO, 401(k) matching, and associate discounts on mini golf and meals. This role requires energetic hospitality and reliable teamwork.

Qualifications

• Must be 18+ years of age to apply.
• Prior hospitality or food/beverage experience.
• Strong level of emotional intelligence and overall self-awareness.
• High standards of guest satisfaction.
• Ability to obtain any required licenses and certifications for your location.
• Experience safely and effectively transporting food and beverage.
• Sense of urgency and ability to multitask calmly and effectively in a busy environment.
• Safely and effectively communicate in order to perform and follow job requirements in written and spoken directions.

Responsibilities

• Bring your 'A' Game each and every day.
• Anticipate guests’ needs and ensure overall experience exceeds expectations.
• Greet guests with a warm welcome and sincere smile.
• Assist service team with all food and beverage service.
• Deliver food and drinks to guests in the dining room, bar, and golf courses following steps of service.
• Clean and transport dirty dishes to tray or dish room.
• Quickly and efficiently clean, sanitize, and reset tables.
• Stock and maintain supplies at service stations.
• Understand and follow food allergy procedures and special orders/restrictions.
• Comply with all safety and sanitation guidelines and procedures.
• Take direction and be a team player.
• Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook.
• Other projects or duties as assigned, including but not limited to side-work, opening, and closing duties.

Skills

Hospitality experience

Food & beverage service experience

Emotional intelligence

Guest satisfaction

Licenses & certifications readiness

Food & beverage transport

Multitasking under pressure

Communication skills

Age 18+

Job description

Puttshack USA is seeking a Server Assistant to support the floor operation, delivering food and drinks, cleaning and resetting tables and courses, and assisting the service team to exceed guest expectations.

The role offers flexible, variable hours (typically 15–30 hours per week), open 7 days, with base wage plus tips; benefits include health, dental, vision, PTO, 401(k) matching, and associate discounts on mini golf and meals. This role requires energetic hospitality and reliable teamwork.