Guest Experience Supervisor — Housekeeping & Training

remingtonhotelscareers; Tyler (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Remington Hotels is seeking a proactive Housekeeping Supervisor to ensure top-quality cleaning and guest experiences in Tyler, TX. You will lead daily operations, train staff, and maintain room readiness across the assigned section.

The role requires flexibility for varied schedules, including nights, weekends, and holidays, with a strong emphasis on teamwork and safety. You will collaborate closely with management to uphold standards and deliver outstanding hospitality services.

Qualifications

• High work ethic and self-initiative.
• May be required to work varying schedules including nights, weekends, and holidays.
• Enjoys working as part of a team to provide great guest experiences.

Responsibilities

• Prepare staff schedules and complete the work distribution report to cover all sections.
• Inspect guest rooms and public areas daily to ensure cleaning meets company standards.
• Train and supervise new associates and provide ongoing training for current staff.
• Check for early make-ups, special requests and VIPs.
• Maintain written records for lost and found.
• Run a departure report and recheck rooms in your assigned section.
• Write up work orders for repairs and report safety hazards to management immediately.

Skills

Teamwork

Self-motivation

Flexibility

Attention to detail

Job description

Remington Hotels is seeking a proactive Housekeeping Supervisor to ensure top-quality cleaning and guest experiences in Tyler, TX. You will lead daily operations, train staff, and maintain room readiness across the assigned section.

The role requires flexibility for varied schedules, including nights, weekends, and holidays, with a strong emphasis on teamwork and safety. You will collaborate closely with management to uphold standards and deliver outstanding hospitality services.