Guest Experience Floor Supervisor

Melrosehoteldc; Orlando, Northern (FL, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Melrosehoteldc is seeking a full-time hotel staff member in Orlando to support housekeeping operations. Responsibilities include staff scheduling, room and public area inspections, and supervising new associates.

The role involves handling VIP requests and ensuring safety through timely reporting of hazards. The position requires a strong work ethic, teamwork, and the ability to work flexible hours, including nights, weekends, and holidays.

Qualifications

• High work ethic and self-initiative.
• May be required to work varying schedules including nights, weekends, and holidays.
• Team-oriented mindset to deliver great guest experiences.
• Physical requirements for an in-office role.
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and computer work.
• Occasional standing, walking, and lifting up to 25 pounds.

Responsibilities

• Prepare staff schedules and complete the work distribution report.
• Inspect guest rooms and public areas daily per company standards.
• Train and supervise new associates; provide ongoing training.
• Check for early make-ups, special requests, and VIPs.
• Maintain records for lost and found.
• Run a departure report and recheck rooms in your section.
• Write work orders for repairs and report safety hazards to management.

Skills

Team player

Communication

Flexibility

Physical stamina

Job description

Melrosehoteldc is seeking a full-time hotel staff member in Orlando to support housekeeping operations. Responsibilities include staff scheduling, room and public area inspections, and supervising new associates.

The role involves handling VIP requests and ensuring safety through timely reporting of hazards. The position requires a strong work ethic, teamwork, and the ability to work flexible hours, including nights, weekends, and holidays.