Guest Experience Expert | Flexible Hours & Perks

Smashburger | Colorado; Colorado Springs (CO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Tip share (up to $2/hour)

50% off delicious menu items

Flexible schedules

Paid time off

Medical, dental & vision benefits

401(k) match

Employee Assistance Program

Referral bonuses

Growth opportunities

Free uniform

Job summary

Smashburger in Colorado Springs is seeking a Guest Service Expert to welcome guests, take orders, and guide menu selections with a friendly, can-do attitude. You’ll help ensure fast, accurate service in a busy restaurant and support teammates during peak hours.

No experience needed—we provide training. You must be 16+, able to stand for long periods, lift up to 25 lbs, and work flexible shifts including nights, weekends, and holidays.

Qualifications

• No experience required—we provide training.
• Must be at least 16 years old.
• Strong communication and teamwork skills.
• Ability to stand for long periods and lift up to 25 lbs.
• Availability for flexible hours, including nights, weekends, and holidays.
• Commitment to food safety and company standards.

Responsibilities

• Greeting guests with a friendly, positive attitude.
• Taking accurate orders and handling payments.
• Making menu recommendations and upselling when appropriate.
• Keeping the dining area clean and welcoming.
• Supporting your team in a fast‑paced environment.
• Ensuring every guest leaves satisfied.

Skills

Customer service

Communication

Teamwork

Flexibility

Stamina

Job description

Smashburger in Colorado Springs is seeking a Guest Service Expert to welcome guests, take orders, and guide menu selections with a friendly, can-do attitude. You’ll help ensure fast, accurate service in a busy restaurant and support teammates during peak hours.

No experience needed—we provide training. You must be 16+, able to stand for long periods, lift up to 25 lbs, and work flexible shifts including nights, weekends, and holidays.