Guest Experience Events & Promotions Concierge

Viejas Casino & Resort; California (MO); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with company match

Medical, Dental, Vision Benefits

Paid Time Off

Tuition reimbursement

Gym Membership Reimbursement

Descripción de la vacante

Viejas Casino & Resort is seeking an Events and Promotions Associate to assist with the execution and operations of events and promotions on the casino floor. You will help stage setups, signage, and guest interactions while ensuring a professional, friendly guest experience.

The role supports the Casino Marketing Department, tracks guest feedback, and maintains knowledge of promotions, venues, and guest services. A high school diploma and 1–2 years of related experience are required.

Formación

• Requires high school diploma or equivalent.
• 1–2 years of guest service, events and/or promotions experience.
• Casino/guest service experience is a plus.
• Excellent verbal, written, and interpersonal communication skills.
• Organized, self-motivated, goal-oriented and a team player.

Responsabilidades

• Assist with executing promotions, events, and giveaways on the casino floor.
• Assist with stage set-up/break-down, hang banners, and other staging elements.
• Assist with signage for events and promotions.
• Communicate information to team members about upcoming promotions and events.
• Support at events (bagging merch, guest check-in, wristbands, ushering).
• Support daily Casino Marketing Department operations (guest hospitality, paperwork, filing).
• Track and report guest feedback to management.

Conocimientos

Guest service

Communication

Multitasking

Teamwork

Time management

Detail oriented

Educación

High school diploma or equivalent

Herramientas

Outlook

Word

Excel

Descripción del empleo

Viejas Casino & Resort is seeking an Events and Promotions Associate to assist with the execution and operations of events and promotions on the casino floor. You will help stage setups, signage, and guest interactions while ensuring a professional, friendly guest experience.

The role supports the Casino Marketing Department, tracks guest feedback, and maintains knowledge of promotions, venues, and guest services. A high school diploma and 1–2 years of related experience are required.