Guest Experience & Events Host (Part-Time)

Dutchman-Hospitality-Group; Sugarcreek Township (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical insurance and HSA

401(k) plan with match

Wellness Program

Dental, Vision, Accident, Life, etc.

Scholarship program available

Job summary

The Inn at Sugarcreek, OH, part of Dutchman-Hospitality-Group, is seeking a friendly team member to welcome guests and handle reservations. You’ll contribute to a positive guest experience with warm service, strong communication, and attention to detail.

Responsibilities include greeting guests, confirming reservations, assisting with conference center events, and supporting the team on busy weekends and holidays.

Qualifications

• Part-time position; 25–30 hours per week.
• Must be able to work weekends and holidays.
• Excellent verbal and written communication skills.

Responsibilities

• Smile and make eye contact with guests
• Make and confirm guest reservations
• Get information to improve the guest experience
• Efficiently multi-task
• Assist the conference center manager with all aspects of the conference center including serving as a host, event setup, etc.
• First point of contact for our guests, and must display the traditional values and professional standards that Dutchman Hospitality Group upholds in speech, conduct, and appearance.
• Responsible for providing a positive guest experience at all times, serving in a courteous, efficient and friendly manner both face to face and on the phone.

Skills

Weekend availability

Independent work

Excellent verbal and written iletişim

Organizational skills

Guest service

Ability to multitask

Tools

Microsoft Word

Microsoft Excel

Job description

The Inn at Sugarcreek, OH, part of Dutchman-Hospitality-Group, is seeking a friendly team member to welcome guests and handle reservations. You’ll contribute to a positive guest experience with warm service, strong communication, and attention to detail.

Responsibilities include greeting guests, confirming reservations, assisting with conference center events, and supporting the team on busy weekends and holidays.