Guest Experience & Events Coordinator - Unlimited Laser Tag

Battle House Laser Tag; Wake Forest (NC); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Free unlimited laser tag

Friends and family discounts

Tip share

Fun environment

Job summary

Battle House Laser Tag Wake Forest is seeking a dependable, full-time team member to handle front desk operations, customer service, phones, reservations, and event support.

You will work with kids, parents, teens, adults and coworkers; evenings and weekends are required. No prior management experience is needed. We offer a fun environment with perks like free laser tag and friends/family discounts.

Qualifications

• Previous customer service experience preferred.
• Interest in hospitality and events welcome.
• Ability to work evenings and weekends.
• Comfortable working with kids and families.

Responsibilities

• Provide excellent customer service at the front desk.
• Manage phones and reservations.
• Assist with birthday parties and large group events.
• Help run laser tag sessions.
• Organize team members and keep facility clean.
• Ensure guests have a great experience.
• Work with kids, parents, teens, and coworkers.

Skills

Customer service

Front desk ops

Reservations

Event coordination

Team organization

Problem solving

People skills

Job description

Battle House Laser Tag Wake Forest is seeking a dependable, full-time team member to handle front desk operations, customer service, phones, reservations, and event support.

You will work with kids, parents, teens, adults and coworkers; evenings and weekends are required. No prior management experience is needed. We offer a fun environment with perks like free laser tag and friends/family discounts.