FULL TIME CUSTOMER EXPERIENCE AND EVENTS TEAM MEMBER

Battle House Laser Tag; Wake Forest (NC); On-site; USD 42,981,000 - 51,577,000; Full time

Benefits offered by this job

Tip share

Free unlimited laser tag

Friends and family discounts

Growth opportunities

Job summary

Battle House Laser Tag in Wake Forest, NC is hiring a Full Time Customer Experience and Events Team Member. You’ll help with birthday parties, answer phones, check in guests, run laser tag games, and coordinate event activities, ensuring a fun and smooth experience for customers.

The role requires dependable, organized individuals who can communicate clearly, take responsibility, and occasionally lead others during events. Management experience is helpful but not required.

Qualifications

• Experience in customer service or hospitality is helpful but not required.
• Able to stay organized and manage multiple tasks.

Responsibilities

• Assist with birthday parties and company events.
• Answer phone calls and check-in customers.
• Help run laser tag games and supervise activity areas.
• Organize staff for events and assist with scheduling when needed.
• Resolve customer questions and troubleshoot issues to ensure a great experience.

Skills

Customer service

Communication

Dependability

Organization

Leadership

Evenings/weekends availability

Job description

Not interested in sitting in an office all day?

Battle House Laser Tag in Wake Forest is hiring a Full Time Customer Experience and Events Team Member.

Every day is different.

You may be helping a birthday party, answering a phone call, checking in customers, working with a company event, helping run laser tag games, organizing employees, or solving a customer problem.

We are looking for someone who:

• Likes working with people
• Is dependable
• Can communicate clearly
• Can stay organized
• Is comfortable taking responsibility
• Can help lead others when needed
• Can work evenings and weekends
• Wants steady full time hours

Management experience is helpful but NOT required.

We are more interested in finding the right person than the perfect resume.

Experience in customer service, hospitality, restaurants, events, recreation, retail, or entertainment can all translate well to this position.

Benefits include tip share, FREE unlimited laser tag, friends and family discounts, and opportunities to grow.