Front Desk Customer Service | Fun Full Time Job in Wake Forest NC

Battle House Laser Tag; Wake Forest (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Unlimited FREE laser tag

Discounts for friends and family

Flexible scheduling

Fun work environment

Job summary

Battle House Laser Tag in Wake Forest is seeking enthusiastic Front Desk and Customer Service team members for a fun, fast-paced full-time role. You'll greet guests, assist with check-ins for games and parties, and ensure a welcoming environment.

The ideal candidate is friendly and comfortable interacting with families, teens, and kids. You will enjoy perks like unlimited free laser tag and flexible scheduling around your commitments. Join us in creating awesome experiences for our guests!

Qualifications

• At least 18 years old.
• Friendly, outgoing, and dependable personality.
• Comfortable talking to parents, kids, teens, and groups.

Responsibilities

• Greet guests as they arrive.
• Check players in for games, parties, and events.
• Answer phones and help customers with basic questions.
• Assist with birthday party check-ins and party room setup.
• Help keep the front desk, lobby, and party areas clean.

Skills

Customer service

Friendly communication

Dependability

Job description

*you must opt it to SMS, as this is the main way we will communicate with you*

The Most Fun Front Desk Job in Wake Forest

Tired of boring retail, drive thru headsets, or standing around watching the clock?

Battle House Laser Tag in Wake Forest is hiring Front Desk and Customer Service team members. This is a fun, fast moving full time job where you help families, birthday parties, groups, and players get checked in and ready for an awesome experience.

You will be the first person many guests meet, so we are looking for someone friendly, dependable, and comfortable talking with people.

Hours available: Full time, approximately 32-40 hours per week.

Weekend availability is required.

Perks Include

• Unlimited FREE laser tag
• Discounts for friends and family
• Flexible scheduling around school, sports, and other commitments
• Fun work environment
• Great experience in customer service, phones, parties, and event operations
• No fryer, no drive thru, and no boring retail shift

What You Will Do

As a Front Desk Customer Service Team Member, you will help keep the guest experience running smoothly from start to finish.

• Greet guests as they arrive
• Check players in for games, parties, and events
• Answer phones and help customers with basic questions
• Help guests understand pricing, game options, and available times
• Assist with birthday party check ins and party room setup
• Help keep the front desk, lobby, and party areas clean and organized
• Work with Game Hosts and managers to keep groups moving on schedule
• Make guests feel welcome and excited to play

You do not need laser tag experience. We will train you.

You May Be a Great Fit If You

• Are at least 18 years old
• Are friendly, outgoing, and dependable
• Can talk comfortably with parents, kids, teens, and groups
• Can stay calm and helpful when things get busy
• Are comfortable answering phones
• Can work evenings and weekends
• Show up on time and take pride in doing a good job
• Enjoy working around fun events, birthday parties, and families

About Battle House Laser Tag

Battle House Laser Tag is not your average arcade laser tag place. We run tactical, mission based laser tag games in a large indoor arena for birthdays, families, friends, team events, school groups, and more.

Our Front Desk team plays a huge role in making sure every guest has a great first impression and a smooth visit

This job is more fun than retail or fast food.