Guest Experience & Events Coordinator

Hyatt Hotels Corporation; Atlanta (GA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Hyatt Hotels Corporation is seeking a proactive Event Support Associate to assist managers with sales, contracting, servicing and the event phase. You will handle phone inquiries, data entry, contracts, site prep and cross‑department coordination to ensure seamless events.

Ideal candidates have excellent communication, attention to detail, and the ability to multi‑task in a fast paced hotel environment. Flexibility for early shifts, weekends, and holidays is required.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Detail oriented, organized and able to multi-task.
• Flexibility to work early mornings, weekends and holidays.
• Proactive in delivering exceptional customer service under pressure.
• Proficient with Microsoft Office, Word and Excel.

Responsibilities

• Take phone inquiries and enter data into internal systems.
• Prepare contracts and addendums and assist in site preparation.
• Serve as liaison between Event Planning Managers and Meeting Planners.
• Coordinate communication before, during and after events with operations teams.
• Deliver authentic hospitality and resolve issues to ensure guest satisfaction.
• Support special projects and track guest needs throughout events.

Skills

Customer service

Communication skills

Attention to detail

Multi-tasking

Flexibility

People skills

Proactive problem solving

Computer literacy

Tools

Microsoft Office

Word

Excel

Job description

Hyatt Hotels Corporation is seeking a proactive Event Support Associate to assist managers with sales, contracting, servicing and the event phase. You will handle phone inquiries, data entry, contracts, site prep and cross‑department coordination to ensure seamless events.

Ideal candidates have excellent communication, attention to detail, and the ability to multi‑task in a fast paced hotel environment. Flexibility for early shifts, weekends, and holidays is required.