Guest Experience Educator - Premium Athleticwear

lululemon; San Jose, Northern (CA, KY); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan matching

Employee discount

Fitness & yoga classes

Parenthood top-up

Development programs

Mentorship programs

Job summary

lululemon is seeking an Educator to deliver world-class guest service in our retail stores. You will engage guests, share top-quality product education, and speak authentically about our community and culture. You will support seamless omnichannel programs and help maintain our luxury store environment.

The role emphasizes inclusivity, teamwork, and personal responsibility, with a flexible schedule including evenings and weekends. Prioritizes guest satisfaction and store operations.

Qualifications

• Must be legally authorized to work in the country of employment.
• Ability to travel to assigned store with own transportation (if required).
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Create world-class guest experience and engage with guests to understand needs.
• Provide product education and articulate value and benefits.
• Execute omnichannel programs (buy online, pick up in store, ship from store) per standards.
• Move on the floor to assist guests and maintain store needs.
• Receive feedback and partner with leadership to address issues.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma

Job description

lululemon is seeking an Educator to deliver world-class guest service in our retail stores. You will engage guests, share top-quality product education, and speak authentically about our community and culture. You will support seamless omnichannel programs and help maintain our luxury store environment.

The role emphasizes inclusivity, teamwork, and personal responsibility, with a flexible schedule including evenings and weekends. Prioritizes guest satisfaction and store operations.