Guest Experience Educator — Luxury Retail

lululemon; Gaithersburg (MD); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Job summary

lululemon in Gaithersburg, MD is hiring Educators to deliver world-class guest experiences in our luxury retail store. You will educate guests on product benefits, assist with transactions, and guide customers through omnichannel options while maintaining a vibrant, high-energy environment.

The role emphasizes inclusion, teamwork, and personal accountability, with opportunities to grow through development programs and a generous benefits package.

Qualifications

• Eligible to work in the location country
• 18+ years of age
• Right to Work evidence where required
• Ability to travel to assigned store with own transportation

Responsibilities

• Interact with guests to ensure a great guest experience
• Provide product education and articulate product value
• Support omnichannel programs (buy online/pickup in store, ship from store)
• Move on the floor to engage with guests and assist store needs
• Receive guest feedback and collaborate with leadership to resolve issues
• Contribute to an inclusive team environment and collaborate with colleagues to optimize guest experience

Skills

Guest Experience

Inclusion & Diversity

Integrity/Honesty

Personal Responsibility

Self-Awareness

Collaboration & Teamwork

Education

High school diploma

GED

Job description

lululemon in Gaithersburg, MD is hiring Educators to deliver world-class guest experiences in our luxury retail store. You will educate guests on product benefits, assist with transactions, and guide customers through omnichannel options while maintaining a vibrant, high-energy environment.

The role emphasizes inclusion, teamwork, and personal accountability, with opportunities to grow through development programs and a generous benefits package.