Guest Experience Educator — Luxury Retail

lululemon; California; On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Extended health benefits

Paid time off

Employee discount

Fitness & yoga classes

Job summary

lululemon in California seeks an Educator to deliver world-class guest experience in our retail stores. You will share top-quality product education and connect with guests through our community and culture.

You will move dynamically on the floor, assist with omnichannel programs, restock, and maintain a luxury store environment while upholding our values of inclusion, integrity, and teamwork.

Qualifications

• Excellence in guest service and communication.
• Ability to convey product knowledge clearly and authentically.
• Commitment to inclusive culture and community engagement.

Responsibilities

• Interact with guests to ensure a great guest experience while valuing their time.
• Provide technical product education and articulate product value and benefits.
• Support omnichannel programs (buy online/pickup in store, phone sales, ship from store).
• Move dynamically on the floor to engage guests and support store needs.
• Receive guest feedback and collaborate with leadership to address issues.

Skills

Guest experience

Customer service

Product education

Communication

Team collaboration

Job description

lululemon in California seeks an Educator to deliver world-class guest experience in our retail stores. You will share top-quality product education and connect with guests through our community and culture.

You will move dynamically on the floor, assist with omnichannel programs, restock, and maintain a luxury store environment while upholding our values of inclusion, integrity, and teamwork.