Guest Experience Educator - Luxury Activewear

Lululemon; New Jersey; On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Paid time off

Wellbeing programs

Job summary

lululemon in New Jersey is hiring an Educator to serve as the foundation of our guest experience. Educators deliver world-class service, share top-quality product education, and speak authentically about our community and culture.

You will move with guests across the floor, facilitate seamless transactions, and support omnichannel programs while upholding our inclusive values. The role offers growth, a premium retail environment, and a supportive team.

Qualifications

• Must be legally authorized to work in the United States.
• Must be 18 years of age or older.
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
• Must have the ability to travel to assigned store with own transportation methods

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests' time.
• Assess guests' needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma, GED, or equivalent

Job description

lululemon in New Jersey is hiring an Educator to serve as the foundation of our guest experience. Educators deliver world-class service, share top-quality product education, and speak authentically about our community and culture.

You will move with guests across the floor, facilitate seamless transactions, and support omnichannel programs while upholding our inclusive values. The role offers growth, a premium retail environment, and a supportive team.