Guest Experience Educator | Inclusive & Growth‑Oriented

Lululemon Athletica; Virginia (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health + dental

Paid time off

Retirement match

Employee discount

Fitness classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon is seeking an Educator to deliver world-class guest experiences in our retail stores. You will engage guests, share product education, and authentically communicate our community and culture.

You will move on the floor to assist guests, support store operations, and collaborate with team members to ensure a seamless shopping experience while upholding lululemon's standards and values.

Qualifications

• Must be legally authorized to work in the country in which the store is located
• Must be 18 years of age or older
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
• Must have the ability to travel to assigned store with own transportation methods

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time
• Assess guests’ needs to provide customized, effective purchase and return solutions and support
• Provide technical product education by articulating the value and benefit of the product
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs
• Move dynamically on the floor to continuously engage with guests and attend to store needs
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences
• Establish supportive and productive relationships with all team members
• Collaborate with team members to ensure optimal guest experience and support store operations
• Perform product presentation tasks according to company standards
• Use in-store technology to support store operations and provide positive guest experiences
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment
• Understand and adhere to people safety policies and procedures to maintain a safe work environment
• Perform work in accordance with applicable policies, procedures, and laws or regulations

Skills

Guest Experience

Inclusion

Integrity

Personal Responsibility

Self-Awareness

Collaboration

Enthusiasm

Education

High school diploma

GED

Job description

lululemon is seeking an Educator to deliver world-class guest experiences in our retail stores. You will engage guests, share product education, and authentically communicate our community and culture.

You will move on the floor to assist guests, support store operations, and collaborate with team members to ensure a seamless shopping experience while upholding lululemon's standards and values.